Below you can review our updated Privacy Policy and Terms of Business. Our insurance clients can also view/download updated policy wording.
Ageas
Policy Wording
AXA Insurance
Policy Wording
Highway Insurance
Policy Wording
RSA
Policy Wording
Landlord Mortgages Limited is authorised and regulated by the Financial Conduct Authority No. 301705. The FCA regulate the way the majority of mortgages are sold but they do not regulate buy to let mortgages. If things go wrong with a Buy To Let Mortgage you have less protection.
Landlord Mortgages Limited are a broker and not a lender or insurer and our role is to liaise between the customer and the lender or insurer. Our typical brokerage fee is £70.00 per a mortgage transaction and £10.00 for arranging a Landlord Insurance policy.
We support the Financial Conduct Authority ‘Treating Customers Fairly’.
We will give you clear and concise information about products and services that you enquire about.
If you feel you have reason to complain then please tell us. We will endeavour to resolve your complaint as soon as we can but if you are not satisfied with our response then you can take your complaint further through our complaints procedure.
Formal Complaints Procedure : In the first instance please call us on 0118 973 4771 and talk directly to Lee Grandin our Managing Director. He will take all your details and aim to resolve your complaint within 48 hours. If you are still not satisfied then please put your complaint in writing and it will be reviewed by the panel of staff within 14 days. You will receive a written reply and if you are still not satisfied then you can take your complaint to the Financial Ombudsman Service.
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Accept settingsHide notification onlySettingsWe may request cookies to be set on your device. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website.
Click on the different category headings to find out more. You can also change some of your preferences. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer.
These cookies are strictly necessary to provide you with services available through our website and to use some of its features.
Because these cookies are strictly necessary to deliver the website, refuseing them will have impact how our site functions. You always can block or delete cookies by changing your browser settings and force blocking all cookies on this website. But this will always prompt you to accept/refuse cookies when revisiting our site.
We fully respect if you want to refuse cookies but to avoid asking you again and again kindly allow us to store a cookie for that. You are free to opt out any time or opt in for other cookies to get a better experience. If you refuse cookies we will remove all set cookies in our domain.
We provide you with a list of stored cookies on your computer in our domain so you can check what we stored. Due to security reasons we are not able to show or modify cookies from other domains. You can check these in your browser security settings.
We also use different external services like Google Webfonts, Google Maps, and external Video providers. Since these providers may collect personal data like your IP address we allow you to block them here. Please be aware that this might heavily reduce the functionality and appearance of our site. Changes will take effect once you reload the page.
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You can read about our cookies and privacy settings in detail on our Privacy Policy Page.
Privacy Policy